We encourage you to share your experiences with us, whether through compliments, complaints or appeals. Your feedback is invaluable in helping us improve and serve our community better
Celebrate our team or services when they’ve made a positive impact.
Let us know if something isn’t working as expected or could be improved.
Share concerns about the decisions we’ve made and request a review.
If you’d like to provide formal feedback, you can submit a compliment, complaint, or appeal using our feedback form.
Alternatively, you can call us on (02) 5525 3600 or visit us in person at Donnelly House between 8:30am and 4:30pm Monday to Friday.
If you need assistance, you can contact the Translating and Interpreting Service (TIS) on 131 450, who can call us to register your feedback and provide you with a reference number.
A list of resources and emergency contacts can be found here.
St Agnes’ Catholic Parish acknowledges the Birpai people as the Traditional Custodians of the land on which we live, work, and serve. We acknowledge their deep connection to this land, its waters, skies, and stories, nurtured with wisdom, care, and resilience for countless generations. We pay our respects to Elders past, present, and emerging and extend this respect to all Aboriginal and Torres Strait Islander peoples.
