Making a disclosure
When a person makes a disclosure:
- Their identity must remain confidential according to their wishes;
- They will be protected from reprisal, discrimination, harassment or victimisation for making the disclosure;
- An independent internal inquiry or investigation will be conducted;
- Issues identified from the inquiry/investigation will be resolved and/or rectified;
- They will be informed about the outcome; and
- Any retaliation for having made the disclosure will be treated as serious wrongdoing under this policy.
A disclosure can be made in person, by telephone or in writing to one of the people or bodies identified in 5.1.3 above. The external persons and bodies in sections 5.1.3 d)-i) above, may have other means by which you may make a disclosure. It is important to note that a whistleblower does not have to reveal their identity when making a disclosure.
Investigating a disclosure
5.3.1 The person who receives the disclosure will promptly forward it to the General Manager Risk, Compliance & Operations who will determine whether it requires formal investigation.
5.3.2 Any formal investigation of a disclosure will be undertaken by an impartial senior person, or an external investigator.
5.3.3 St Agnes’ Parish will ensure that the investigation:
- is conducted promptly;
- is sufficiently resourced;
- is conducted in a fair and objective manner;
- is conducted in strict confidence;
- protects the identity of the person who made the disclosure; and
- gives the opportunity to any person who is adversely mentioned in the disclosure an opportunity to respond prior to any findings being made
5.3.4 At the conclusion of the investigation, the investigator will provide the General Manager Risk, Compliance & Operations with a report that will summarise how the investigation was conducted, the evidence collected and contain findings in relation to the allegations in the disclosure and recommend any action required.
5.3.5 Following receipt of the investigation report, the General Manager Risk, Compliance & Operations will take appropriate action, which may include:
- implementing the recommendations of the investigator;
- requesting further investigation;
- recommending disciplinary action; and/or
- notifying regulatory or law enforcement bodies.
5.3.6 The whistleblower will be informed of the results of the investigation following the General Manager Risk, Compliance & Operations taking the steps in 5.3.5 above. However, some circumstances may limit the information provided to the person, such as confidentiality or other legal constraints.